Souro's Support Desk
Hi there! Souro is happy to help with technical issues or listen to your ideas. However, for everyone's safety, Souro automatically rejects any messages asking for medical advice or sharing personal health data.
Before you message us...
Can you look at my lab results?
No! Swicko & Souro is an educational tool. We cannot review lab results (like
GFR or creatinine), provide medical diagnoses, or give personalized dietary advice. Please speak to
your doctor or Swicko's kidney shielditian for medical questions.
When does the app launch?
We are actively building the full companion app! The best way to know when it
launches is to join our waitlist on the homepage.
Can Souro tell me if a specific food is safe for my condition?
Souro translates labels into behavioral ranges to help you understand what's in
your food, but he cannot give personalized medical advice about whether a food is "safe" for your
specific health situation.
Is this a medical app?
No! It's a behavioral nutrient translator designed to help you follow the
guidelines provided by your care team. It translates complex chemistry into simple habits.